Voice Recording Technology | Debt Collection Utah | North American Recovery

- Implementation Meeting
  
  We work with you to establish how we work your accounts.
  
  Management Controls & Supervision
  
  Our commitment is to the success and strength of your organization.
  
  Client Audits
  
  We encourage our clients to perform remote or on-site audits.
  
  Implementation Plan
  
  We incorporate what is important to you.
  
  Evaluating Effectiveness
  
  We develop a quality partnership between our organizations.
  
  Collections
  
  We create a customized, unique approach to collecting your receivables.
  
  Contractual Requirements
  
  Sales Representative
  
  Legal Collections
  
  While many collection agencies avoid going to court, we view it as part of our commitment.
  
  Compliance Requirements
  
  Client Service Department
  
  Our client service team understands every aspect of our operation.
  
  Quality-Control & Compliance Checkpoints
  
  Client Cancellations & Recalls

Voice Recording Technology

We record all collection conversations (outgoing and incoming). Since implementing this voice recording technology in 1995, complaint ratios have decreased significantly. Both collector and debtor are aware that the conversation is being recorded, thus enhancing professionalism and mutual civility while decreasing frivolous complaints from consumers.