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    Implementation Meeting

    We work with you to establish how we work your accounts.
    

    Management Controls & Supervision

    Our commitment is to the success and strength of your organization.
    

    Client Audits

    We encourage our clients to perform remote or on-site audits.
     

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    Implementation Plan

    We incorporate what is important to you.
    

    Evaluating Effectiveness

    We develop a quality partnership between our organizations.
    

    Collections

    We create a customized, unique approach to collecting your receivables.
     

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    Contractual Requirements
    

    Sales Representative

     
    

    Legal Collections

    While many collection agencies avoid going to court, we view it as part of our commitment.
     

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    Compliance Requirements

     
    

    Client Service Department

    Our client service team understands every aspect of our operation.
     

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    Quality-Control & Compliance Checkpoints

     
    

    Client Cancellations & Recalls

     
     
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    Our Collection Philosophy

    We approach each account as though it is 100% collectable.
    

    The "Sales" Process

    We determine your specific needs.
    

    Be The Very Best

    We strive to be the very best collection agency.
     

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    Disputes

    We take disputes very seriously.
    

    Happy Employees = Happy Clients

    Our firm is an excellent place to work—just ask our employees.
    

    Always Looking To Improve

    We continually strive to raise the standard in every area of our profession.
     

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    Complaint Prevention & Resolution

    We train our collectors to listen to what the consumers are saying.
    

    Employee Reviews

    Read reviews from our happy employees.
    

    Mistakes

    We take a proactive approach when a mistake occurs.
     

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    Understanding Our Clients' Needs

    We develop a recovery program that specifically addresses your needs.
    

    Client Reviews

    Read reviews from our happy clients.
     

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    Proactive Client Service

    Our entire company plays a role in client service.
    

    Professionalism & Respect

    We treat each individual with the respect and dignity they deserve.
     
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    Facilities

    Our national headquarters is located in
    West Valley City, Utah.
    

    Data Security

    We've implemented several measures to ensure the security of our clients' data.
    

    Telephone Contacts

    We teach our collectors to approach each consumer professionally.
     

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    Licenses & Professional Organizations

    NAR is a member in good standing of many organizations.
    

    Disaster-Recovery Plan

    We recognize that there is a big difference between a backup plan and a recovery plan.
    

    Predictive Dialing

    We have customized our dialer process.
     

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    Client Web Access & Secure Email

    Client Web Access is our online access for clients.
    

    Quality Assurance & Superior Service

    These are integral characteristics of our company.
    

    Skip Tracing

    The best skip tracer is a motivated collector.
     

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    Voice Recording Technology

    We record all collection conversations.
    

    Account Processing

    NAR does not utilize any scoring on your accounts.
    

    Legal Action

    Our law firm works exclusively for us.
     

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    Collection Software Program

    Our software package is called Debt$Net.
    

    Collection Letters

    Our system simplifies the letter-sending process.
    

    Credit Bureau Reporting

    The ability to report your accounts to the credit bureaus motivates many consumers to pay.
     

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    Skip-Tracing Projects

    NAR can customize skip-tracing programs.
     
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• Overview
• Facilities
• Licenses / Professional Organizations
• Client Web Access & E-Mail
• Voice Recording Technology
• Collection Software Program
• Data Security
• Disaster Recovery
• Account Processing
• Collection Letters
• Telephone Contacts
• Predictive Dialing
• Skip Tracing
• Legal Action
• Credit Bureau Reporting
• Skip Tracing Projects
• Quality Assurance & Superior Service

Client Web Access & E-Mail

Client WebAccess is our client-facing online portal that allows you to view account information, generate and print real-time statistics, perform audits, transfer files securely, and more!

Secure Client Communications
North American Recovery's secure FTP site provides secure data exchange between our servers and our clients. We also encrypt all email communications that contain confidential data.