While all quality agencies have essentially the same software, hardware, skip tracing programs, phone systems, and other tools of the trade—these items are still only tools. What distinguishes North American Recovery from the competition is our commitment to understanding our clients' needs and designing a recovery program around their objectives—not ours. We do not believe in trying to force a client into accepting a one-size-fits-all recovery program because we know they will not be happy. Therefore, we take a different approach. We learn about your business, your objectives, your needs, your concerns. Then we develop a recovery program that specifically addresses these needs and accomplishes your goals. Doing business this way makes sense to us and has helped us achieve exceptional client satisfaction and longevity since the founding days of our business.