As explained in our standard procedures, daily and weekly internal reviews of NORTH AMERICAN RECOVERY's activity will take place on several levels:
Finally, on a daily basis, we will randomly select and submit accounts for extensive auditing. We check these accounts for balance discrepancies and we verify them against our acknowledgment reports. We also check these accounts for collector activity. They are also evaluated for the effectiveness and frequency of follow-up schedules.
NORTH AMERICAN RECOVERY's commitment to quality is ingrained into every employee from the moment they are hired. Receivables management is a "service" business, and our job is to serve our clients. Our commitment is to the success and strength of your department and your organization. While our staff may be NORTH AMERICAN RECOVERY employees, they know that they work for you.